Buukea Privacy Policy

1. Introduction

Welcome to Buukea. We are a SaaS platform designed to manage bookings, clients, and business operations. By using our services, you accept the practices described in this Privacy Policy. Your privacy matters to us, and we are committed to protecting it transparently and securely.

2. Data we collect

To provide an efficient service, we collect different types of information:

• User data: information provided during registration, such as name, email, and phone number.
• End-customer data: information about people who book, including booking history and appointments.
• Usage data: information about how you interact with the platform, analytics, and navigation.

3. How we use information

Collected information is used only for the following purposes:

• Booking management: helping organize your business schedule.
• Service improvement: analyzing platform usage to develop new features and optimize performance.
• User communication: sending important notifications and technical support messages to your account.
• Internal statistics: generating anonymized reports and metrics.

4. Data sharing

At Buukea, we value your trust. Therefore:

• We do not sell data: we never commercialize your personal information or your customers' information with third parties.
• Business privacy: your customers' data is shared only with the corresponding business.
• Legal compliance: we only share information when required by law or an applicable legal obligation.

5. Data ownership

You control your business information. Data collected through Buukea belongs to the business using the platform. We act only as a technology processor that supports daily operations while respecting your ownership of the information.

6. Information security

We implement technical and organizational measures to protect the confidentiality, integrity, and availability of your data, aiming to prevent unauthorized access, alteration, or destruction of information.

7. Cookies and similar technologies

We use cookies and similar technologies to improve your experience, remember preferences, keep sessions secure, and analyze platform usage.

8. External links

Our platform may contain links to external websites. Buukea is not responsible for the privacy practices or content of third-party sites.

9. User rights

As a user, you may access your information, correct inaccurate data, or request deletion of your account and associated data, according to the options available in your profile and applicable law.

10. Changes to this policy

Buukea may update this policy when necessary. We will notify you of significant changes through the platform or by email.